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The human touch of telemedicine: A primer on secure, reliable, patient-centric telemedicine solution

Wednesday, January 7, 2015   (0 Comments)
Posted by: Christina Royle
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The human touch of telemedicine:

A primer on secure, reliable, patient-centric telemedicine solutions
Written by Guy Henggeler


The global telemedicine field is growing dramatically every year, with an increasing array of solutions to meet the needs of providers and patients alike.

A study entitled "Global Telemedicine Market Outlook to 2018" noted that the telemedicine industry, which stood at $ 14.2 billion in 2012, is expected to grow at a compound annual growth rate of 18.5 percent from 2012-2018. From a regulatory standpoint, this expansion will intensify as telemedicine initiatives align with the goals of the federal government and Accountable Care Organizations (ACOs) to reduce healthcare expenses and improve quality of care to patients. All this is further impacted as millions of potential new patients access the exchange system legislated by the Affordable Care Act (ACA).

Finding the right solution for your healthcare organization can be daunting, given the unique needs of your practice and patients and the complexity of the technology, not to mention licensing, regulatory and reimbursement issues. How then do caregivers find a reliable, secure telemedicine platform that can be flexible and utilized in a variety of healthcare settings? And, given that the cornerstone of care is human connectivity, is it possible to maintain a personal touch with patients while utilizing what is perceived as impersonal technology? As the global telemedicine field grows, how can we create an experience that incorporates flexible, secure technology that also offers good bedside manners?

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